Shipping Policy
All BAG CRAP pieces ship from our studio in Dallas, Texas 🇺🇸
Processing Time
Orders ship within 1–3 business days, not counting weekends or holidays. During big drops and busy periods, processing can take a little longer.
You'll get a tracking email as soon as your order is packed. Tracking may take 24 hours to update after the carrier picks it up. Delivery times are estimates, not guarantees, and start once the carrier has your package. We don't offer local pickup.
🇺🇸 Domestic Shipping (United States)
Free standard shipping on US orders of $100 or more. Sale items don't count toward the $100. Offer subject to change.
Standard Shipping: $7.95 USPS Ground Advantage · 3–5 business days after processing
Priority Shipping: $15 USPS Priority Mail · 1–3 business days after processing
🌎 International Shipping
Express International: $35 UPS or DHL Worldwide Expedited · 4–6 business days after processing
International delivery times can vary with customs. Every international order includes tracking.
Customs, Duties & Import Fees
Shipping prices don't include customs duties, VAT, import taxes or brokerage fees. Your country charges these on delivery, BAG CRAP doesn't control them, and you're responsible for paying them. UPS or DHL will collect any fees before releasing your package.
If an international package is refused or goes unclaimed and comes back to us:
- Original shipping costs are non-refundable.
- Return shipping and customs charges are deducted from any refund.
Combined Shipping
Forgot something? After each purchase, you'll get an email titled "Add More to Your Order – No Extra Shipping Cost" with your own free-shipping code.
Use it on as many orders as you like for the next 48 hours, with no extra shipping charges. It works for domestic standard shipping and international orders.
Address Accuracy
Please double-check your shipping address at checkout. If an order comes back to us because the address was wrong or incomplete, you'll need to pay postage to have it reshipped.
Lost, Stolen, or Damaged Packages
Once your package is handed to the carrier, it's in the carrier's care. BAG CRAP isn't responsible for carrier delays or for packages that are lost, stolen, damaged in transit or marked as delivered. A package marked delivered by the carrier counts as fulfilled.
If something goes wrong, contact the carrier to file a claim. We'll gladly send you tracking details and carrier contact information to help sort it out quickly.
Want extra protection? Email us before your order ships to add shipping insurance for an additional charge.
Where We Don't Ship
We currently don't ship to: Afghanistan, Algeria, American Samoa, Angola, Antarctica, Bahrain, Bangladesh, Belarus, Benin, Botswana, Bouvet Island, British Indian Ocean Territory, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Republic of the Congo, Democratic Republic of the Congo, Cuba, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, The Gambia, Ghana, Guam, Guinea, Guinea-Bissau, Haiti, Heard Island and McDonald Islands, Iran, Iraq, Israel, Jordan, Kenya, North Korea, Kuwait, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Marshall Islands, Mauritania, Mauritius, Mayotte, Micronesia, Mozambique, Myanmar, Namibia, Nepal, Niger, Nigeria, Northern Mariana Islands, Oman, Pakistan, Palau, Puerto Rico, Qatar, Russia, Rwanda, Réunion, Saint Helena, Ascension and Tristan da Cunha, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Ukraine, United Arab Emirates, Venezuela, U.S. Virgin Islands, Western Sahara, Yemen, Zambia and Zimbabwe.
Questions? Email us at Hello@bagcrap.com 🤠
Returns & RefundsBAG CRAP does not accept returns, refunds, order cancellations, or exchange requests. All sales are final. Payment processing fees are non-refundable in all cases (between 3-6% + $0.30 per order).
Lost, Stolen, or Damaged Packages
Once a package has been transferred to the carrier, it is in their care.
BAG CRAP is not responsible for carrier delays, lost packages, stolen packages, or damage that occurs during transit.
If an issue arises, we are happy to assist you in initiating a carrier claim.
The majority of the items sold by BAG CRAP are vintage or handmade to some extent. The condition and construction can vary slightly from item to item. We do our absolute best to sell items in excellent condition with minimal signs of wear. Approximate item dimensions may be included in the product description; these measurements are approximate and not exact.
We will always do our best to make things right at the end of the day! Please email Hello@bagcrap.com with any questions or repair requests within the first 30 days of purchase.
BAG CRAP
c/o Amanda Marcuson
PO Box 103
11816 Inwood Rd.
Dallas, TX 75244